Privacy Policy2018-09-19T17:36:17+00:00

Privacy Policy

The scope of this privacy policy

This privacy policy applies only to the actions of 3ED limited, trading under the name Third Eye Diagnostics with respect to this Website. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

For purposes of the applicable Data Protection Laws, 3ED limited is the “data controller”. This means that 3ED limited determines the purposes for which, and the manner in which, your Data is processed.

For the purposes of the Data Protection Act 1998, Third Eye Diagnostics Limited are the ‘data controllers’ (i.e. the company who is responsible for, and control the processing of, your personal data).

This privacy policy applies between you, the User of this Website and 3ED limited, the owner and provider of this Website. 3ED limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.thirdeyediagnostics.co.uk/terms-and-conditions. 

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data Collectively all information that you submit to 3ED limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR General Data Protection Regulation (EU) 2016/679;
3ED limited, or us 3ED limited, a company incorporated in England and Wales with registered number 10577565 whose registered office is at: 73 St James Road Watford, Hertfordshire, WD18 0DY
User or you Any third party that accesses the Website and is not either (i) employed by 3ED limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to 3ED limited and accessing the Website in connection with the provision of such services; and
Website The website that you are currently using, https://www.thirdeyediagnostics.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Personal data we may collect about you

We will obtain personal data about you (such as your name, address, and required health information) whenever you complete an online form or make a telephone call to book an appointment.

Data collected

We may collect the following Data, which includes personal Data, from you:

  1. Name
  2. Date of birth
  3. Gender
  4. Job title
  5. Profession
  6. Contact Information such as email addresses and telephone numbers
  7. Demographic information such as postcode, preferences and interests
  8. IP address (automatically collected)
  9. Medical information relevant to your scan and/or procedure.

How we collect Data

We collect Data in the following ways:

  1. Data is given to us by you
  2. Data is collected automatically.

Data that is given to us by you

3ED limited will collect your Data in a number of ways, for example:

  1. When you contact us through the Website, by telephone, post, e-mail or through any other means.
  2. When you register with us and set up an account to receive our products/services.
  3. When you make payments to us, through this Website or otherwise.
  4. When you use our services.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

How we may use your personal data.

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

  1. To help us identify you and any accounts you hold with us
  2. Administration
  3. Quality of service and statistical analysis surveys
  4. Customer profiling and analysing your purchasing preferences
  5. Fraud prevention and detection
  6. Billing and order completion
  7. To notify you of any changes to this website or our services which may affect you
  8. Security vetting
  9. Improving our servicesInternal record keeping.
  10. Improvement of our products / services.
  11. Transmission by email of marketing materials that may be of interest to you.

Who we share data with

We may share your Data with the following groups of people for the following reasons:

Our employees, agents and/or professional advisors – to obtain advice from professional advisers and share relevant information with clinicians directly involved in the patient’s care;

Patient’s General Practitioner – to co-ordinate care of patients and share scan results with relevant healthcare providers to optimise patient care.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

  1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  3. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Information about other individuals

If you give us information on behalf of someone else or one of your patients, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • Give consent on his/her behalf to the processing of his or her personal data
  • Receive on his/her behalf any data protection notices
  • Give consent to the processing of his or her health information

Keeping your data secure.

We will use technical and organisational measures to safeguard your personal data, for example:

  1. We store your personal data on secure servers
  2. Payment details are encrypted using SSL technology

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

We will use technical and organisational measures to safeguard your Data, for example:

  1. Access to your account is controlled by a password and a user name that is unique to you.
  2. We store your Data on secure servers.

We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: 3ediagnostics@gmail.co.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Use of Cookies

Please visit ‘Cookies Policy‘ page to learn more about how we use cookies on this website.

Your Rights

You have the following rights in relation to your Data:

  1. Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  2. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
  3. Right to erase– the right to request that we delete or remove your Data from our systems.
  4. Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.
  5. Right to data portability– the right to request that we move, copy or transfer your Data.
  6. Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: 3ediagnostics@gmail.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

You have the right, subject to the payment of a small fee (currently £10) to request access to personal data that we may process about you. If you wish to exercise this right you should:

  • Put your request in writing
  • Include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill)
  • Attach a cheque in the amount of £10 made payable to 3ED Limited
  • Specify the personal data you want access to, including any account or reference numbers where applicable

Our contact details:

3ED Limited,

73 St James Road,

Watford,

WD18 0DY

Email:3ediagnostics@gmail.com

Telephone: 07474 808412

 

Changes to this Privacy Policy.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.

3ED limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Changes of business ownership and control

3ED limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of 3ED limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.